Intelligent Workflow is a powerful design tool that uses data from the ichris database to help you to build templates to document HR processes via a Self Service interface.


Laptop - IWF Tile
  • Graphical tool for workflow management
  • Drag and drop to build an HR process
  • Set up triggers and email notifications
  • Deploy and track workflows via our Self Service portal
  • Integrated with ichris and Self Service modules

Benefits of Using Intelligent Workflow

Clear communication to all parties with timely alerts

Intelligent Workflow presents a canvas for you to arrange and connect workflow paths to create a sequence of events that follow the same process each and every time for a consistent approach.

Email Triggers to kick off a process

All workflows are deployed via Self Service and from here the user can see if they have any requests to action or view workflow status and progress. IWF21 widgets report on various events such as how many workflow processes are created, are in progress or completed. Overall, the widgets provide a snapshot view of the workflow processes that are tracking in the system.

Visibility and transparency with a log of email alerts triggered

Enjoy complete control over the process and ensure that the right people are involved every step of the way. Escalations to alternative approvers will ensure an important process is not delayed to due to absence.

Tasks with multiple approvers and action points

Functionality is provided for you to automatically trigger workflow requests. This is particularly useful when workflows can be automatic instead of relying on a user initiated request. Examples where this is useful include end of probation, birthdays, licence expiry and visa expiry.

Get started with the industry's most customisable
Human Capital Management Solution today.